Security & Trust

Trust is the product.

We handle sensitive information with care, because a navigation network only works if clinicians and patients can trust it.

Our commitments

  1. Minimum necessary

    Only the information needed to help refer the patient.

  2. Clinician decides

    Every suggestion is reviewed by a clinician before anything happens.

  3. Neutral routing

    Suggestions follow need, capability, distance and coverage, with the criteria shown.

  4. Kept only as needed

    Identifiers are cleared before a record enters the registry.

  5. Encrypted everywhere

    Information is encrypted in transit and at rest.

  6. Every action logged

    Access is least-privilege, and every access is recorded.

The path a finding takes

Every step, accounted for.

A finding moves from a report through screening, assessment and routing to a clinician, and every step is audited.ReportScreenAssessRouteClinicianAudit

Details

Minimum necessary

The software works from the records a clinician already has and uses only what it needs to help refer the patient. Patient information is used only inside secured environments covered by agreements with the organizations that hold it.

Kept only as needed

Patient information is retained only as long as it is needed to help refer the patient. Identifiers are cleared before a record is admitted to the registry.

Neutral routing

Suggestions are based on clinical need, specialist capability, distance and coverage, and the criteria travel with every suggestion. The clinician decides; the patient chooses.

Encrypted and logged

Information is encrypted in transit and at rest. Access follows least privilege under a zero-trust architecture, and every access is logged for audit.

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